TERMS AND CONDITIONS OF THE ONLINE STORE
hereinafter referred to as the "Store Regulations"
valid from April 12, 2023
The Store Regulations define the general conditions, rules and method of sale
conducted via the online store available on the website
website maintained under the domain https://www.dorbur.com (hereinafter referred to as
"Online Store") by Daria Burkowska running a business
under the name of DORBUR Daria Burkowska with its registered office at 565 Kartuska Street, 80 – 298
Gdańsk (hereinafter referred to as the "Seller"), the rights and obligations of the Seller and the Buyer
(Client) related to the sale of goods from the Seller via the above
the indicated online store, and also defines the terms and conditions of the service
digital services free of charge electronically by DORBUR Daria
Burkowska.
Providing personal data by the Customer is voluntary, but necessary for
conclusion of the Sales Agreement, in which the Customer undertakes to pay the ordered
goods, and the Seller, after receiving the payment, undertakes to deliver
the customer of this product. The customer is not entitled to provide his data
personal third parties. Any issues relating to data protection
personal data are regulated in detail in the Privacy Policy.
I. Data identifying the Seller
The customer purchases goods on the website run under the domain
https://www.dorbur.com, owned by Daria Burkowska, host
business activity under the business name DORBUR Daria Burkowska, entered into
Central Register and Information on Economic Activity of the Republic of Poland
of Poland kept by the minister responsible for economy, with its registered office
at ul. Kartuska 565, 80-298 Gdańsk, identified by an identification number
NIP 585 100 54 31, REGON 221031914.
The Customer may contact the Seller by phone at +48
727 724 135 or +48 608 392 302 or by e-mail by sending an e-mail to
dorburamber@gmail.com or via the "WRITE TO US" form
available at https://www.dorbur.com.
II. Definitions of selected terms contained in the Regulations of the Store
"Store Regulations" - means these regulations of the online store under
address https://www.dorbur.com where the Seller sells the goods
included in its offer or provides digital services free of charge by road
electronic;
"Seller" - it should be understood as the company DORBUR Daria Burkowska with its registered office
at ul. Kartuska 565, 80 – 298 Gdańsk, entered into the register of entrepreneurs
Central Registration and Business Activity, identified by the number
tax identification number NIP 585 100 54 31, REGON 221031914.
"Customer" or alternatively "Buyer" - means a natural person, legal person or
organizational unit without legal personality, but having
legal capacity when placing an order or making a purchase
product;
"Consumer" - means a natural person concluding a contract with the Seller
as part of the Online Store, the subject of which is not directly related to it
business or professional activity;
"Working days" - means any day of the week from Monday to Friday
excluding public holidays;
"Delivery" - means the actual act of delivering to the Customer by
Seller of the Goods specified in the Order through the Supplier;
"Supplier" - means a courier company with which the Seller cooperates in the scope of
make the delivery of Goods;
"Password" - means a string of letters, digits or other characters selected by
Customer during Registration in the Online Store, used for the purpose
securing access to the account in the Online Store;
"Account" - it should be understood as the functionality of the Online Store, as part of
which the Customer's data and orders for Products placed by him are collected,
"Basket" - it should be understood as goods from the Online Store, which is used for
specifying by the Customer data regarding the order, which he creates based on
IT tools offered by the Seller's ICT system in
to purchase a Product available at https://www.dorbur.com;
"Entrepreneur" - means a natural person, legal person or entity
an organizational entity that is not a legal person, to which a separate act grants the capacity
legal entity, conducting business activity or partners in a civil law partnership in
the scope of their business activity, performing activities
legal directly related to its business or professional activity;
"Product" - it should be understood as goods posted in the Online Store,
according to the information provided in the description of the given goods, which is the subject
sale via the platform https://www.dorbur.com;
"Registration" - means an actual act performed in the manner specified in
Regulations of the Store, required for the Customer to use all of them
functionality of the Online Store;
"Online Store" - it should be understood as a store run by the Seller
on the website https://www.dorbur.com, under which the Customer makes a purchase
of the Goods posted in this store, at the price specified on this page, selected
quantity and payment through the provided payment system
Przelewy24, Paypal;
"Website" - it should be understood as the Seller's website placed on
the following domain address https://www.dorbur.com;
"Goods" - means a product presented by the Seller via
Website, which is the subject of the Sales Agreement;
"Sales contract" - means a sales contract concluded at a distance between
the Customer / Buyer and the Seller, on the terms and conditions set out in
these Store Regulations;
"Civil Code" - it should be understood as the Act of April 23, 1964 -
Civil Code;
"Copyright" - it should be understood as the Act of February 4, 1994
copyright and related rights;
"Act on consumer rights" - it should be understood as the Act of 30 May
2014 on consumer rights;
III. General provisions
All rights to the Online Store, including proprietary copyrights,
intellectual property rights to its name, its Internet domain,
Website, as well as templates, forms, logos
posted on the Website (except for logos and photos
presented on the Website for the purpose of presenting goods, to
whose copyright belongs to third parties) belong to
Seller, and they can only be used in such a way
specified and in accordance with the Regulations of the Store and with the consent of the Seller
expressed in writing.
2. The Product may be purchased via the Online Store
The Buyer who places an order without registering in the Online Store or
registers in the Online Store or who has an account and logs in
to My Account using your own login and password.
3. The Buyer placing an order via the Online Store at
the purchase of the Product declares that he has read the Regulations
Store and accepts it without reservations.
4. In the event of a conflict between the content of the Store Regulations and the others
regulations applicable at the Seller, the Regulations have priority
store.
5. To the extent not covered by the Regulations of the Store, the provisions apply
of the Civil Code, the Consumer Rights Act or the Copyright Law.
IV. Registration
In order to create an account at https://www.dorbur.com, the Customer is obliged
is to register.
2. Registration is possible after filling in the data in the Registration Form i
clicking the "Create an account" button. During registration, the customer sets individual
password.
3. While filling in the registration form, the Customer is obliged
read the Regulations of the Store, accepting its content through
marking the appropriate checkbox.
4. After clicking the "Create an account" button, the contract for the provision of services by road is signed
electronic service of maintaining the Customer's account for an indefinite period, and
The Customer obtains the ability to access the Customer Account and make changes
provided during data registration.
5. The Customer may, at any time and without giving any reason, delete the Account via
sending a request to the Seller's e-mail address indicated above
removal.
6. During Registration, the Customer may voluntarily consent to the processing
your personal data for marketing purposes by ticking
appropriate field of the registration form. In this case
The Seller clearly informs about the purpose of collecting the Customer's personal data, a
also about known or expected recipients of this data to the Seller.
7. The Customer's consent to the processing of his personal data in
marketing purposes does not condition the possibility of concluding with the Seller
agreement for the electronic provision of the service of maintaining the Customer's account.
The consent may be withdrawn at any time by submitting to the Seller
a relevant statement of the Customer to the Seller's address via
e-mail to the indicated e-mail address dorburamber@gmail.com.
V. Submission, acceptance and execution of orders
The Customer orders the Product via the Online Store by complying with
to the instructions and guidelines contained on the Website.
2. The online store allows you to purchase Products 24 hours a day,
7 days in a week.
3. In order to conclude a Sales Agreement or any activity of the Customer in
The online store requires the correct operation of the Internet,
using a web browser (in particular: Microsoft Edge, Internet
Explorer, Chrome, FireFox, Opera, Safari), including within devices
mobile phones and having an active account on a selected e-mail address
email.
4. The order form available in the Online Store specifies the data
required to complete the order and optional data.
5. The Customer orders the Product by selecting it in the Online Store
using the "add to cart" option. Then he can proceed with the purchase by selecting
the option "continue shopping" or by selecting the option "see cart" can
specify the quantity of the order or by selecting the "order" option proceeds
to complete the payment details. When modifying the data in the basket, the Customer
can use a code for a discount coupon or gift card
received from the Seller.
6. After correctly completing the order form, indicating in
in particular, such data as: the subject of the order, quantity, price, method
payments, personal data of the ordering party, delivery method, information about
invoice, comments to the order, the Customer verifies the entered information
data, read the Regulations of the Store and the Privacy Policy, which
by clicking on the checkbox is obliged to accept. Client
additionally, he may agree to receive information via
e-mail about new products and promotions in the Online Store.
7. In the event of irregularities in completing the order form, the system
The Seller's ICT system sends messages indicating the committed
errors or omissions that prevent you from proceeding to the next stage of submission
orders. The next step is to choose a shared payment method
via the Przelewy24 or PAYPAL payment systems and clicking on one of the options
"Pay via Przelewy24" or "Pay via PAYPAL" by going to
the next stage of order fulfillment.
8. Within 24 hours from the delivery of information about the commencement
payment process generated by one of the Przelewy24 systems or
PAYPAL and sent to the e-mail address indicated by the Customer,
until the payment for the Product is made, the Customer may still withdraw from it
contract by sending the information "I resign from the order" to the e-mail address
dorburamber@gmail.com with the order number, customer details and
e-mail address indicated in the order.
9. Sending the Order by the Customer is a declaration of will to conclude with
DORBUR Daria Burkowska Sales Agreements, in accordance with the content of this
of the Store Regulations.
10. Then, after confirming the order, the Seller sends to
the e-mail address provided by the Customer, information about the acceptance
orders to be fulfilled. Information about the acceptance of the order for execution is
the Seller's declaration of acceptance of the offer referred to in paragraph 9 above.
11. In order to complete the order and send it to the Customer, the Customer is obliged
make the payment indicated in the order value, via
providers of one of the available payment systems, or
PAYPAL.
12. Payment of the price and its crediting to the Seller's bank account
begins the stage of order fulfillment by the Seller by sending
ordered goods through the supplier indicated by the Customer,
no later than within 2 (two) business days of receipt by
seller's payment.
13. At the express request of the Customer, the Seller undertakes to generate
electronic invoice, issued and delivered in accordance with applicable regulations
provisions of law, after making the payment referred to in point 11, no later,
than within 5 (five) days of acceptance of the payment by the Seller.
14. The Seller makes available through the Przelewy24 payment system
the following payment methods:
Fast transfers
BLIK
Credit cards
Mobile payments (apple pay, google pay)
The Przelewy24 website is run by PayPro SA, with its registered office at ul
Pastelowa 8, 60-198 Poznań, entered into the National Court Register
kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań,
VIII Commercial Division of the National Court Register, KRS No. 0000347935,
share capital: PLN 5,476,300.00, paid up in full, NIP 779-
236-98-87, REGON: 301345068.
15. The Seller makes it available via the PAYPAL payment system
the following payment methods:
a. Quick transfers,
b. BLIK,
c. Payment cards,
d. Mobile payments (apple Pay, Google Pay)
PAYPAL is operated by PayPal (Europe) S.à r.l. et Cie, S.C.A. ,
with its registered office in Luxembourg, 22-24 Boulevard Royal L-2449 Luxembourg, o
number in the commercial register: R.C.S. Luxembourg B 118 349,
identifying with the VAT number: LU22046007.
16. The Seller at the explicit request of the Customer indicated when completing
order form when purchasing the Product via
checking the appropriate box with a checkbox will issue an invoice and send it for
via e-mail to the e-mail address indicated by him
indicated when placing an order in the Online Store. invoice can
be issued only after receipt of payment to the Seller's account.
17. In case of any problems or questions regarding payment, w
in particular regarding fraudulent transactions, chargebacks by
The Seller, the Customer is obliged to contact directly with
Seller.
18. If the payment is not received within 24 hours from the date of submission
Orders, the Seller recognizes that the Customer has submitted a statement of resignation from
orders and this order is treated as not placed and non-existent.
VI. Price and delivery of goods
1. The Seller declares that the total price of the goods in the Online Store is
given in Polish zlotys as part of the information about a given Product and in
order content.
2. The price given on the Website for a given Product is a gross amount and includes
any goods and services taxes.
3. The price given on the Website for a given Product does not include delivery costs
goods, which are additionally added to the sum of ordered goods.
4. In addition to paying the price, the Customer bears all costs in the event of a purchase
shipping and delivery costs.
5. The goods are delivered by courier.
6. The Seller provides the following forms of delivery in the country:
a) DPD courier for PLN 16.00. (in words: sixteen zlotys 00/100) in the form
prepayments with execution time - 1 - 2 working days,
b) DPD courier for PLN 18.00. (say: eighteen zlotys 00/100) w
in the form of cash on delivery with the deadline - 1 - 2 business days,
c) INPOST - delivery to a parcel locker selected by the Customer included in the price
PLN 15.00. (say: fifteen zlotys 00/100) in the form of prepayment z
completion date - 1 - 2 working days,
7. Deliveries of goods for orders outside the borders of the Republic of Poland are free
based on an individual quote, depending on the country of destination and
the form of delivery indicated by the Customer.
8. Information on the total value of the order, including shipping costs,
is available in the Order Summary on the sales page
of the Product and in the Confirmation received by the Customer electronically
orders.
9. The delivery of the goods takes place both within the territory of the Republic of Poland and abroad
and to European countries and countries located on other continents under
the address indicated by the Customer when placing the order.
10. The Customer agrees to the issuing and sending of invoices by the Seller
in electronic form, as well as correcting invoices and duplicates in the form
by e-mail, to the e-mail address provided by the Customer during
completing the order form prior to making the purchase.
11. The Seller, in accordance with the will of the Customer, attaches to the shipment being the subject
Deliveries receipt or VAT invoice covering the delivered Goods.
12. The Seller undertakes not to change the price between the days
placing an order by the Customer, and the date of delivery of the purchased item by
of the Product, which means that the price given on the date of placing the order is valid
binding.
13. Any refunds are made directly by the Seller,
who is solely responsible for them.
VII. Warranty for Entrepreneurs
1. The Seller ensures the Delivery of Goods free from defects. The seller is
liable to the Entrepreneur if the Goods have a defect.
2. If the Goods have a defect, the Entrepreneur may:
a) submit a statement of price reduction or withdrawal from the Agreement
sale, unless the Seller promptly and without excessive
inconvenience for the Entrepreneur, he will replace the defective Goods with free from
defect or remove the defect.
This limitation does not apply if the Goods have already been exchanged or
repaired by the Seller or the Seller has not satisfied
the obligation to exchange the Goods for ones free from defects or to remove defects.
The entrepreneur may, instead of the removal proposed by the Seller
defects, demand replacement of the Goods free from defects or instead of replacing the Goods
demand removal of the defect, unless bringing the item into compliance with the contract
in the manner chosen by the Entrepreneur is impossible or would require
excessive costs compared to the method proposed by
the seller. Value is taken into account when assessing the excess of costs
Goods free from defects, the type and significance of the defect found, and also takes
the inconvenience to which the Entrepreneur would otherwise be exposed
satisfaction.
The Entrepreneur cannot withdraw from the Sales Agreement if there is a defect
irrelevant.
b) demand replacement of defective Goods with defect-free Goods or removal of the defect.
The Seller is obliged to replace defective Goods with goods free from defects
or remove the defect within a reasonable time without undue inconvenience to
Entrepreneurs.
The Seller may refuse to satisfy the Entrepreneur's request if:
bringing the defective Goods into compliance with the Sales Agreement
chosen by the Entrepreneur is impossible or compared with the other
possible way to bring it into compliance with the Sales Agreement
would require excessive costs. The costs of repair or replacement shall be borne
Seller.
3. The entrepreneur who exercises the powers under the warranty is obliged
deliver the defective item to the Seller's address. The cost of delivery is covered
Seller.
4. The seller is liable under the warranty if the physical defect remains
confirmed within two years from the release of the Goods to the Entrepreneur.
A claim for removal of a defect or replacement of the Good with a defect-free one
expires at the end of the year, but this period cannot end before
the expiry of the period specified in the first sentence. Within this period
The Entrepreneur may withdraw from the Sales Agreement or make a statement about
price reduction due to a defect in the Goods. If the Entrepreneur requested a replacement
Goods free from defects or defect removal, the deadline to withdraw from the Agreement
sale or making a statement of price reduction begins at the moment
ineffective expiry of the deadline to replace the Goods or remove the defect
5. Any complaints related to the Goods or the implementation of the Sales Agreement,
The entrepreneur may direct in writing to the address of the Seller,
while the Goods inconsistent with the contract should be delivered or sent to the following address:
DORBUR Daria Burkowska, ul. Kartuska 565, 80-298 Gdańsk.
6. Within 14 days of the request containing the complaint, the seller will respond
to a complaint about the Goods or a complaint related to the performance of the Agreement
sales reported by the Entrepreneur.
7. The Seller excludes its liability under the warranty against
Entrepreneurs.
VIII. Warranty
The goods sold by the Seller may be covered by the warranty provided
by the producer of the Good or the distributor.
2. In the case of Guaranteed Goods, information regarding the existence and content
warranty is each time presented on the Website.
IX. Non-compliance of the goods with the contract
Complaint of the Consumer and the Entrepreneur with the rights of the Consumer
1. The goods are compliant with the contract, if in particular they are compliant with the contract
his:
a) description, type, quantity, quality, completeness and functionality, and in relation to
for goods with digital elements - also compatibility,
interoperability and availability of updates;
(b) suitability for the particular purpose for which it is needed
Consumer or Entrepreneur with the rights of the Consumer, about which
The Consumer or Entrepreneur with the rights of the Consumer, notified
Seller at the latest at the time of conclusion of the contract and which Seller
he accepted.
2. In addition, in order to be considered compliant with the contract, the Goods must:
a) be fit for the purposes for which the Goods are usually used
type, taking into account applicable laws and standards
technical or good practices;
b) be present in such quantity and have such characteristics, including Durability and
security, and in relation to Goods with digital elements -
also the functionality and compatibility that are typical of this Good
type and whose Consumer or Entrepreneur with rights
The consumer can reasonably expect, given the nature
of the Goods and the public assurance made by the Seller, his
legal predecessors or persons acting on their behalf, w
in particular in an advertisement or on a label, unless the Seller demonstrates
That:
a. was not aware of the public assurance in question and, judging reasonably,
he couldn't have known about it;
b. prior to the conclusion of the contract, the public assurance was made
rectified in accordance with the conditions and form in which the public
assurance has been given, or in a comparable manner;
c. the public assurance did not influence the Consumer's decision or
Entrepreneurs with Consumer rights on the conclusion of the contract.
c) be supplied with packaging, accessories and manuals
delivery to the Consumer or Entrepreneur with the rights of the Consumer
can reasonably expect;
d) be of the same quality as the sample or model that the Seller has made available
Consumer or Entrepreneurs with Consumer rights before
conclusion of the contract, and correspond to the description of such sample or design.
3. The Seller is not responsible for the lack of compliance of the Goods with the contract
in the scope referred to in point IX sec. 2, if a Consumer or Entrepreneur
with the rights of the Consumer, at the latest at the time of concluding the contract, has been
clearly informed that a specific feature of the Goods deviates from the requirements
compliance with the contract specified in point IX sec. 2, and clearly and separately
accepted the lack of a specific feature of the Goods.
4. The Seller is responsible for the non-compliance of the Goods with the contract
resulting from improper installation of the Goods, if:
a) it was carried out by or on the Seller
responsibility;
b) improper installation carried out by the Consumer or
Entrepreneur with Consumer rights resulted from errors in
instructions provided by the trader or a third party.
5. The Seller is responsible for the non-compliance of the Goods with the contract
existing at the time of its delivery and disclosed within two years from that time,
unless the expiry date of the Goods, specified by the Seller,
his legal predecessors or persons acting on their behalf, is longer.
It is presumed that the lack of conformity of the Goods with the contract, which was revealed before
two years from the delivery of the goods, existed at the time of delivery
delivery, unless proven otherwise or presumed otherwise
can be reconciled with the specificity of the Goods or the nature of the lack of conformity of the Goods
with the contract.
6. The seller may not invoke the expiry of the deadline to determine the lack
compliance of the Goods with the contract specified in point IX sec. 5, if this one is missing
deceitfully concealed.
7. If the Goods are inconsistent with the contract, the Consumer or Entrepreneur with
the Consumer's rights may demand its repair or replacement.
8. The Seller may make an exchange when the Consumer or Entrepreneur with
the Consumer's rights, requests repair, or the Seller may make it
repair when a Consumer or Entrepreneur with Consumer rights
demands a replacement if the Goods are brought into conformity with the contract in a manner
chosen by the Consumer or Entrepreneur with Consumer rights
is impossible or would require excessive costs for the Seller. If
repair and replacement are impossible or would require excessive costs for
Seller, he may refuse to bring the goods into conformity with the contract.
9. When assessing the excess of costs for the Seller, all costs are taken into account
the circumstances of the case, in particular the significance of the non-compliance of the Goods with
the contract, the value of the Goods in accordance with the contract and excessive inconvenience to
of the Consumer or Entrepreneurs with the rights of the Consumer
as a result of a change in the manner of bringing the Goods into compliance with the contract.
10. The Seller shall make a repair or replacement within a reasonable time from the moment in
which the Seller was informed by the Consumer or Entrepreneur
with the Consumer's rights of non-compliance with the contract, and without excessive ones
inconvenience for the Consumer or Entrepreneur with permissions
Consumer, taking into account the specificity of the Goods and the purpose for which the Consumer or
An entrepreneur with consumer rights purchased it. repair costs or
exchange, including in particular postage, transport and labor costs
and materials are borne by the Seller.
11. The Consumer or Entrepreneur with Consumer rights provides
Sellers Goods subject to repair or replacement. The seller picks up
from the Consumer or Entrepreneur with the rights of the Consumer Goods for
your cost.
12. If the Goods were installed before the lack of conformity was revealed
Goods with the contract, the Seller disassembles the goods and reassembles them after
repair or replacement, or has these activities carried out on its own
Cost.
13. A Consumer or Entrepreneur with Consumer rights is not
obliged to pay for the usual use of the Goods, which then became
exchanged.
14. If the Goods are inconsistent with the agreement, the Consumer or the Entrepreneur with
the Consumer's rights may submit a price reduction statement or
withdrawal from the contract when:
a) The Seller refused to bring the Goods into compliance with the contract
in accordance with point IX sec. 8 above;
b) The Seller has not brought the Goods into compliance with the contract in accordance with point
IX sec. 10 to point IX sec. 12 above;
c) the lack of conformity of the Goods with the contract still occurs, even though the Seller
tried to bring the Goods into compliance with the contract;
d) the lack of conformity of the Goods with the contract is significant enough to justify it
price reduction or withdrawal from the contract without prior use
from the protection measures specified in point IX sec. 7 to point IX sec. 12
above;
e) it is clear from the Seller's statement or circumstances that it is not
he will bring the Goods into conformity with the contract within a reasonable time, or
without undue inconvenience to the Consumer or the Entrepreneur
the Consumer's rights.
15. The seller is obliged to respond to the consumer's complaint in
within 14 days of receiving it.
16. The Seller returns to the Consumer or Entrepreneur with permissions
Consumer, the amounts due as a result of exercising the right to reduce the price
immediately, not later than within 14 days from the date of receipt of the statement
Consumer or Entrepreneur with Consumer rights to reduce
prices.
17. The Consumer or Entrepreneur with Consumer rights cannot withdraw
from the contract, if the lack of compliance of the Goods with the contract is irrelevant. presumed
that the lack of conformity of the Goods with the contract is significant.
18. If the lack of conformity with the contract concerns only some Goods
provided on the basis of a Consumer or Entrepreneur agreement with
the Consumer's rights may withdraw from the contract only in relation to
these Goods, as well as in relation to other Goods purchased by
Consumer or Entrepreneur with Consumer rights together with the Goods
inconsistent with the contract, if the Consumer cannot reasonably be expected to
or Entrepreneur with Consumer rights has agreed to stop
only Goods in accordance with the contract.
19. In the event of withdrawal from the contract, the Consumer or Entrepreneur with rights
the Consumer immediately returns the Goods to the Seller at his expense.
The Seller returns to the Consumer or Entrepreneur with permissions
the Consumer the price immediately, no later than within 14 days from the date
receipt of the Goods or proof of sending them back.
20. The seller refunds the price using the same method
payment method used by the Consumer or the Entrepreneur with permissions
Consumer, unless a Consumer or Entrepreneur with permissions
The consumer has expressly agreed to a different method of return, which is not binding for
him at no cost.
21. The Seller does not use out-of-court dispute resolution referred to
referred to in the Act of September 23, 2016 on out-of-court resolution
consumer disputes.
X. Withdrawal from the Sales Agreement
1. A Customer who is a Consumer and an Entrepreneur with permissions
The Consumer who concluded the Sales Agreement may withdraw from it within 14 days
from her without giving any reason.
2. The deadline for withdrawing from the Sales Agreement starts from the moment
taking possession of the Goods by the Consumer, Entrepreneur z
the rights of the Consumer or a third party indicated by them other than
carrier.
The Consumer and the Entrepreneur with Consumer rights may withdraw from
Sales Agreement by submitting a written statement of withdrawal to the Seller:
a) by e-mail to the following e-mail address: dorburamber@gmail.com
b) by sending by traditional mail to the following address: DORBUR Daria Burkowska, ul.
Kartuska 565, 80-298 Gdańsk.
The statement can be submitted on the form, the template of which is included in
these Store Regulations.
To meet the deadline, it is enough to send a statement before its expiry.
3. In the event of withdrawal from the Sales Agreement, the agreement is deemed to be
uncontained.
4. If the Consumer or Entrepreneur with the rights of the Consumer submitted
declaration of withdrawal from the Sales Agreement before the Seller accepted
his offer, the offer ceases to be binding.
5. The seller is obliged to immediately, not later than within 14 days from
the day of receipt of the Consumer's or Entrepreneur's statement
the Consumer's rights to withdraw from the Sales Agreement, return it to him
all payments made by him, including the cost of delivery of the Goods to
Consumer, or Entrepreneur with Consumer rights. Seller
may withhold the reimbursement of payments received from the Consumer, or
Entrepreneurs with Consumer rights until they receive it back
Goods, or delivery by the Consumer or Entrepreneur with
the Consumer's rights to proof of sending back the Goods, depending on
which event occurs first.
6. If a Consumer or Entrepreneur with Consumer rights
the person exercising the right to withdraw chose a different method of delivering the Goods
than the cheapest standard delivery method offered by the Seller,
The Seller is not obliged to return to the Consumer or Entrepreneur
with the rights of the Consumer, the additional costs incurred by him.
7. The Consumer or the Entrepreneur with the rights of the Consumer has an obligation
return the Goods to the Seller immediately, but not later than within 14
days from the date on which he withdrew from the Sales Agreement. To keep the deadline
it is enough to send the Goods back to the Seller's address before the expiry of this period
deadline.
8. In the event of withdrawal, the Customer who is a Consumer or Entrepreneur z
the Consumer's rights bears only the direct costs of return.
9. If, due to its nature, the Goods cannot be left in the usual mode
sent by post, the Seller informs the Consumer and the Entrepreneur of
the Consumer's rights on the costs of returning items on the Website.
10. The Consumer and the Entrepreneur with the rights of the Consumer bear
responsibility for the decrease in the value of the Goods as a result
use it in a way that goes beyond what is necessary for
determining the nature, characteristics and functioning of the Goods.
11. The seller returns the payment using the same method
payment method used by the Consumer or the Entrepreneur with permissions
Consumer, unless a Consumer or Entrepreneur with permissions
The consumer has expressly agreed to a different method of return, which is not binding for
him at no cost.
12. The right to withdraw from the Sales Agreement is not entitled to the Consumer and
Entrepreneurs with Consumer rights in relation to contracts in which
A good is an item that deteriorates quickly or has a short shelf life
suitability for use.
13. The right to withdraw from the Sales Agreement is not entitled to the Consumer and
Entrepreneurs with Consumer rights in relation to contracts in which
A good is an item delivered in a sealed package, after which
unopened packaging cannot be returned due to health or safety reasons
for hygienic reasons, if the packaging has been opened after delivery.
14. The right to withdraw from the Sales Agreement is not entitled to the Consumer and
Entrepreneurs with Consumer rights in relation to contracts in which
the subject of the service are sound or visual recordings or programs
supplied in a sealed package, if packaging
opened after delivery.
XI. Free digital services
1. The conclusion of a contract for the provision of free digital services is of a nature
voluntary, one-time.
2. The Seller provides the following digital services free of charge
via the Online Store:
a) access and completion of the order form enabling the conclusion
sales contracts,
b) access to the Online Store in order to place an order for goods,
c) registration, access and maintenance of an account enabling data verification and
preview of placed orders,
d) posting opinions,
e) Newsletter service.
3. Services indicated in par. 2 are provided 7 days a week, 24 hours a day.
4. The Seller reserves the right to change the type, form, time and
how to grant access to selected services listed. ABOUT
The Seller undertakes to inform the Customer of each change
in a manner customarily accepted to change the Regulations of the Store at the Seller.
5. The Newsletter service can be used by any Customer who enters his address
e-mail and enter the name using the form
registration code provided by the Seller on the Website. After
sending the completed registration form, the Customer receives
immediately, by e-mail to the e-mail address provided in
activation link in the registration form to confirm your subscription
for Newsletter subscription. Concluded upon activation of the link by the Customer
a contract for the provision of the Newsletter service by electronic means is concluded.
6. The conclusion of the contract for the provision of the Newsletter delivery service takes place in
when you fill out the form on the "SUBSCRIBE TO NEWSLETTER" page i
accepting consent, after prior indication of the name and e-mail address.
7. The Newsletter service is provided free of charge for an indefinite period of time
The seller undertakes to send free commercial information,
marketing and promotional information about Products, promotions, campaigns
marketing, discounts, loyalty programs.
8. The Customer is entitled to resign from the Service at any time via
marking the resignation field in the message received from the Seller
subscription to the Newsletter or by sending information to the Seller about the willingness
resignation, for example via e-mail.
9. The Seller undertakes to provide free digital services
in accordance with these Store Regulations and service rules
newsletter.
10. Services are provided by the Seller electronically to the Customer,
and the Seller undertakes to keep the data confidential
obtained from the client.
11. Complaints related to the provision of free digital services by
The Seller may be submitted by the Customer to the e-mail address or via
mail.
12. The seller undertakes to consider the complaint without undue delay, no
later than within 14 calendar days from the date of its submission.
13. The service of posting opinions consists in enabling the Seller,
Customers who have a Customer Account publishing on the Website
individual and subjective statements of the Customer regarding w
particular Goods.
14. Resignation from the Posting of opinions service is possible at any time and consists
on the cessation of posting content by the Customer on the Website.
15. The Seller is entitled to block access to the Customer Account and services
free of charge, in the event of the Customer acting to the detriment of the Seller, i.e.
conducting advertising activities of another entrepreneur or product;
activity consisting in posting content not related to the activity
Seller; activity consisting in posting untrue content
or misleading, as well as in the event of an action by the Customer
to the detriment of other customers, violation of the law by the customer or
provisions of the Regulations of the Store, as well as when blocking access to the account
Customer and free services is justified by security reasons - w
in particular: breaking the Website's security by the Customer
website or other hacking activities.
16. Blocking access to the Customer's account and free of charge services listed
causes lasts for the period necessary to resolve the underlying issue
the basis for blocking access to the Customer's account and free services.
17. The Seller notifies the Customer about blocking access to the Customer's account and
free services by electronic means to the address provided by the Customer in
registration form.
XII. Responsibility of the Customer in the scope of the content posted by him
1. By posting content and making it available, the Customer makes a voluntary one
dissemination of content. The posted content does not express opinions
Sellers and should not be identified with its activities. Seller
is not a content provider, but only an entity that provides for this purpose
appropriate ICT resources.
2. The customer declares that:
a) is entitled to use copyrights, rights
industrial property or related rights to - respectively -
works, objects of industrial property rights (e.g. trademarks)
or objects of related rights that make up the content;
b) placing and making available as part of the services referred to in point
XI of these Regulations of the Store, personal data, image and
third party information was lawful,
voluntary and with the consent of the persons concerned;
c) agrees to view the published content by other Customers
and the Seller, as well as authorizes the Seller to them
use free of charge in accordance with the provisions of this
Store Regulations;
d) consents to the preparation of works within the meaning of the Act
on copyright and related rights.
3. The customer is not entitled to:
a) posting as part of using the services referred to in point XI
these Regulations of the Store, personal data of third parties and
disseminating the image of third parties without being required by law
permission or consent of a third party;
b) posting as part of using the services referred to in point XI
these Regulations of the Store, advertising content or
promotional.
4. The Seller is responsible for the content posted by the Customers
provided that you receive a notification in accordance with point XIII hereof
of the Store Regulations.
5. It is forbidden for customers to post, as part of using the services, o
referred to in point XI of these Regulations of the Store, content that could
in particular:
a) be posted in bad faith, e.g. with the intention of infringing goods
personal third parties;
b) violate any rights of third parties, including rights related to
protection of copyright and related rights, protection of property rights
industrial, trade secret or related to
confidentiality obligations;
c) be offensive or threatening to others
people, would contain vocabulary that violates good manners (e.g. by
the use of profanity or terms commonly recognized as
offensive);
d) be in conflict with the Seller's interest, i.e. content
constituting advertising materials of another entrepreneur
or product; content not related to the Seller's activity; content
untrue or misleading;
e) otherwise violate the provisions of the Regulations of the Store, good
customs, applicable law, social norms or
customary.
6. In the event of receiving a notification in accordance with point XIII hereof
of the Regulations of the Store, the Seller reserves the right to modify or
removing content posted by customers as part of the use by
them from the services referred to in point XI of these Regulations of the Store, w
in particular with regard to the content on which, relying on
reports from third parties or relevant authorities, it has been stated that they may
they constitute a violation of these Store Regulations or applicable ones
the law. The seller does not keep current checks posted
content.
7. The Customer agrees to the free use by the Seller
content posted by him on the Website.
XIII. Report a threat or violation of rights
In the event that the Customer or another person or entity considers that the published content
on the Website violates their rights, personal rights, good manners,
feelings, morality, beliefs, principles of fair competition, know-how,
a secret protected by law or by obligation, may
notify the Seller of a potential breach.
2. The seller notified of a potential infringement takes immediate action
actions aimed at removing content from the Website
cause of the infringement.
Section XIV. Final Provisions
1. The content of these Regulations may be recorded by printing,
saving on a carrier or downloading from the Website at any time.
2. In the event of a dispute arising on the basis of the concluded Contract of sale of the parties
will try to resolve the matter amicably. The law applicable to
settling any disputes arising on the basis of these Regulations
The store is governed by Polish law.
3. The Seller informs the Customer who is a Consumer about the possibility
use extrajudicial means of dealing with complaints and
pursuing claims. The rules for accessing these procedures are available in
registered offices or on the websites of entities authorized to
out-of-court settlement of disputes. In particular, they can be
consumer ombudsmen or Voivodship Inspectorates of the Trade Inspection,
the list of which is available on the website of the Office of Competition Protection i
consumers.
4. The Seller informs that at http://ec.europa.eu/consumers/odr/
there is an online platform for settling disputes between
consumers and entrepreneurs at the EU level (ODR platform).
5. The Seller reserves the right to change these Regulations of the Online Store
provided that all orders accepted by the Seller to
implementation before the date of entry into force of the new Store Regulations are
carried out on the basis of that which was in force on the date of submission
orders by the customer.
6. The amendment to the Regulations comes into force within 7 days from the date of its publication on
Website. The seller will inform the customer 7 days before entering
into force of the new regulations on changing the Regulations of the Store with
e-mail containing a link to the text
the amended Regulations of the Store. In the event that the Customer does not accept the new content
of the Regulations is obliged to notify the Seller of this fact, which results
termination of the contract.
7. The Seller has the right to change the telephone number, addresses of the Store's websites
website and other addresses provided in the content of the Regulations of the Store via
sending information on this subject to the Customer who concluded the Agreement for the given address
e-mail address(es) provided by him or by posting them
in the content of the Store Regulations available in the Online Store.
Introduction of other - than those specified on the date of entry into force of the Regulations
Store - forms of payment is made by the Seller by providing
information on this subject at https://www.dorbur.com. above changes are not
changes to the Regulations of the Store or the Agreement.
8. The Regulations of the Store come into force on April 12, 2023 and apply
all orders placed on and after that date.
